Making Orientation Personal

OnBoardU Privacy Policy

We’re committed to keeping your information safe when you use our Website or services.

OnBoardU is an online orientation content management system and training platform (the “OnBoardU Service” or “Service”) distributed by Between Pixels, LLC. You may use our Website at the OnBoardU.com domain, or you may use our “white labeled” Web application through your University, Employer, Church, or Healthcare organization. This policy applies to all OnBoardU-authorized operations of the OnBoardU Website and Application, regardless of the domain or brand within which it’s presented.

We may refer to OnBoardU as “we”, “us”, or “our”. We may refer to you as “user”, “you”, or “your”. The purpose of this policy is to inform you about the personal information we collect, how we use and share that information, and the ways in which you can control how we use and share that information. By using our Service, you agree to the terms of this policy and you expressly consent to the collection, use, and disclosure of your personal information in accordance with this policy.

Information We Receive or Collect from You

Registration Data: When you complete a form or register on our service, we may ask you to provide certain information. This information could include your name, email address, interests, and various attributes (the “Registration Data”) that can help us assign you the right content.

Information You Choose to Provide to OnBoardU: You have the ability to provide a variety of information during your interactions with us and the OnBoardU Service, such as emails you may send us, ads you respond to, and emails or newsletters that you sign up to receive. OnBoardU or third parties acting on our behalf receive data from you whenever you provide us with information.

Viewing Activity: When you use the Service, we keep track of your progress and activity, which may include the videos and modules you were assigned, which modules you have completed, and your answers to quiz questions.

Feedback : You may have the ability to provide feedback and comments on the Service. You should be aware that any information you submit in the course of these community activities can be read, collected, or used by other users of these parts of the Service, as further discussed below. We are not responsible for the information you choose to make public in any of the community networking features available on or through the Service.

Technical Information : As is true of many internet-enabled services, OnBoardU may collect certain technical information through the use of log files and servers. Web and application servers create log files automatically as part of their setup and configuration. Information in a log file may include IP address, browser type, Internet service provider, date/time stamps, Media Access Control (MAC) address, file requested, and other usage information and statistics.

Device Information : If you access and use the Service from a computer, mobile phone, tablet, automobile, or other electronic device, we may collect information about those devices. For example, our servers receive and store information about your computer and browser, including your Internet Protocol (IP) address, browser type, and other related software or hardware information. If you access the Service from a mobile phone, tablet, automobile, or other electronic device, we may collect and store information such as device type, operating system version and type, unique identifiers (such as mobile advertising ID, VIN, and MAC address), carrier, and other related information for that device.

Location Information : When you register for the OnBoardU Service, you may provide us with your zip or postal code. We may also collect location information from devices you use while accessing the OnBoardU Service. Depending on the device and operating system, device-based location information may be derived from GPS and nearby wireless signals such as cell towers, Wi-Fi networks, and Bluetooth beacons. We will not collect your device-based location information unless you have permitted the OnBoardU app to access location services on your device. You can disable this access at any time in your system settings. Additionally, in some cases, your location within a geographic block may be approximated from the IP address currently assigned to your device.

Research : If you choose to participate in surveys or other research, we will collect any information you choose to provide us, together with other data about your use of the OnBoardU Service.

Information We Receive or Collect from Third Parties

We may receive or collect information about you from third parties, and combine and store it on our servers with other information we may have already received or collected from you. These third parties include:

  1. Service providers that provide or make available advertising, features and functionality, and content on or through the Service.
  2. Advertising entities such as advertisers and advertising agencies that collect and maintain information on their customers. These third parties may provide OnBoardU with certain information about those customers for the purposes of serving advertisements and/or marketing offers to their customers on the OnBoardU Service.
  3. Marketing companies and data providers that create, maintain, and distribute professional marketing lists or segments, or maintain and distribute other marketing, or similar data.
  4. Governmental or quasi-governmental agencies or organizations that provide or make available, to the public, census and demographic data.
  5. Third-party social media websites, applications, or services that you use, when we allow those websites, applications, or services to interact through the Service to provide personalized services to you. In some cases, those websites, applications, or services may automatically provide us with information about you to facilitate personalization unless you use the controls available on those websites, applications, or services to opt-out of such sharing.
  6. OnBoardU is not responsible for, and will assume no liability, if a business partner or other entity collects, uses, or shares any information about you in violation of its own privacy policy or any applicable laws, rules, or agreements.

Information Collection Technologies

Our use of cookies : OnBoardU uses a technology that is commonly known as “cookies.” A cookie is a file our server writes to your hard drive that contains an alphanumeric identifier. We use the identifier in a cookie to help us manage and report on your interaction with the Service. Through cookies, we are able to collect information that we use to improve the Service, keep count of return visits to our website or our advertisers’ or partners’ websites, collect and report on aggregate statistical information, authenticate your login credentials, or manage multiple instances of the Service in a single browser. We may also collect other data such as the page or site that referred you to the Service, the date and time you visited the Service, and your current IP address. The cookies we place on your hard drive are known as “first-party cookies.”

We use both session cookies and persistent cookies. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You may be able to remove persistent cookies by following directions provided in your browser’s “help” section. If you do not accept first-party cookies you may still use our Service, but your ability to use some areas of our website, and the ability to stay logged in, will be limited.

Beacons and tracking pixels : OnBoardU and tracking-utility partners employ a technology known as “beacons” or “tracking pixels” (each, a “Beacon”). A Beacon is a one-pixel-by-one-pixel clear image that is embedded in HTML content, and is about the size of a period at the end of a sentence. When HTML content containing a Beacon is rendered, the Beacon transmits information to a server, such as a numeric count, unique identifier, or IP address. OnBoardU and its partners use Beacons to help us better manage content on our Service. For example, we may place a Beacon in HTML-based emails to let us know which emails recipients have opened, or on a webpage to count the number of unique visitors to that page. The use of a Beacon may also allow us to gauge the effectiveness of certain communications and of our marketing campaigns.

How We Use Information We Receive or Collect

Generally : OnBoardU may use your Registration Data and other information or data we receive or collect, as well as data we derive or infer from combinations of the foregoing, for a variety of purposes, such as:

    1. To facilitate the creation of and secure your account on the OnBoardU Service.
    2. To provide and improve the OnBoardU Service, and to develop new products and services.
    3. To customize and personalize the advertising and other content we deliver to you both on the Service and on other services offered by our publishing partners. We use this information to provide you with relevant and interesting content and advertising.
    4. To measure and analyze Service usage and enhance the experience on our Service. We use tracking information to determine how well each page and module performs overall, based on aggregate demographics and traffic patterns to those pages and modules. This helps us continue to build a better Service for you.
    5. To fulfill your requests for certain products and services, such as distributing electronic newsletters and enabling you to participate in surveys
    6. To send you information that you requested or agreed to receive.
    7. To alert you to the latest developments and features on our Service and to notify you of administrative information, such as security or support and maintenance advisories.
    8. To invite you to participate in events or special promotions we think you may like or in which you may be interested.
    9. Email Address : We do not sell or give your email address to other companies for their own marketing purposes without your permission. However, we may use your email address or other Registration Data to provide you with technical support, send you notices about the Service or other promotional offers you have elected to receive, and to serve you with ads that are more relevant to your interests. We may also work with data partners and advertising platforms to help increase the relevance of ads we provide. In doing so, we may use information representing an encrypted or hashed value derived from information we have received, such as your email address, in connection with these partners and platforms.

Contact Information : We do not sell or give your Contact Information to companies for their own marketing purposes without your permission. We do use Contact Information, however, to contact you, and to provide you with special offers and other information.

How Your Information Is Shared : OnBoardU may share information we receive or collect in a variety of ways, such as:

When you give OnBoardU permission through an affirmative election (for example, clicking “yes” in response to a message such as “share my email with this advertiser”) or enter your email address in a form to receive information from an advertiser.

If we contract or partner with third parties to provide specialized services on our behalf, such as credit card processors, customer support, ad servers or other providers of advertising services, platform technology providers, bulk email processors who send out emails on our behalf, or parties who assist us with sweepstakes management and prize fulfillment. These companies are authorized to use your personal information only as necessary to provide these services to OnBoardU. They are not authorized to use your personal information for their own, unrelated purposes.

Legal and Security Purposes : We may share your information in order to (i) protect or defend the legal rights or property of OnBoardU, or the legal rights of third parties, employees, agents, and contractors (including enforcement of our agreements); (ii) protect the safety and security of OnBoardU users or members of the public including acting in urgent circumstances; (iii) protect against fraud or to conduct risk management; or (iv) comply with the law, legal process, or legal and government requests.

Sharing of Device Information : OnBoardU may share information we gather from devices you use to access the Service with its third-party vendors or service providers, manufacturers or distributors, or advertising entities. We share this information for a variety of purposes such as advertising frequency capping, tracking advertising conversion events, estimating the number of unique users, security and fraud detection, debugging problems with the OnBoardU Service, and for providing you with more relevant advertisements.

Sharing of Deidentified, Aggregated, or Anonymized Information : OnBoardU may share with third parties, advertisers, and/or business partners deidentified, aggregated, or anonymized information we receive or collect, such as demographic information, location information, information about the computer or device from which you access the Service, or information about your interactions with the Service. We share such information for a variety of reasons, such as to analyze Service usage, improve the Service and your listener experience, improve the serving of advertisements, or for other similar purposes.

Data Sharing : If your personal information is transferred or shared as described in this policy, we will seek assurances from the recipients of such information (prior to the transfer) that they will safeguard the information in a manner consistent with this policy. We ask recipients of such information to enter into a contractual relationship with us that includes confidentiality and non-disclosure clauses, and provides the same level of commitment to and protections of information as provided in this policy.

Managing Your Information

Retention of Your Registration Data and other Information : We will retain and use your Registration Data and the other information we collect about you for as long as your account is active or as needed to provide you Services. We will retain and use this information for the purposes for which it was collected (as specified in this policy or as OnBoardU discloses to its users outside of this policy), including, to provide the Service to you, comply with our legal obligations, resolve disputes, and enforce our agreements.

If you would like to delete your Registration Data, send an email to hello@onboardu.com with your request. We may need to verify your account information before we can delete your Registration Data from our system. Cancellation or deactivation of your account does not ensure complete or comprehensive removal of the content or information you may have posted or otherwise made available publicly on the Service while you were a registered user.

Links to Other Websites : Our Service and certain advertisements on our Service include links to other websites whose privacy practices may differ from those of OnBoardU. If you submit personal information to any of those websites, the privacy statements and practices of those websites govern their use of your information. We encourage you to carefully read the privacy statement of any website you visit.

OnBoardU prohibits registration by, and does not knowingly collect personal information from, anyone under 13 years of age. In the event we obtain actual knowledge that we have collected information from children under the age of 13, we will take measures to remove such information from our servers. If you believe that we might have any personal information from a child under 13, please contact us at hello@onboardu.com.

Your Privacy Rights Under State Laws

Your personal information and its collection, use, sources, and sharing are described in this policy. Please see below for additional provisions, as required under the consumer privacy law of your state.

Transfer of Information of International Users

If the OnBoardU Service is offered outside of the U.S., the information you submit to us may be transferred to the U.S. and other countries to be processed by us or our service providers in order to provide the Service to you or for such other purposes as set forth in this policy. If you are not a resident of the U.S., you hereby consent and agree that we may collect, process, use, and store your information, as discussed in this policy, outside your resident jurisdiction, including in the U.S. Please be aware that U.S. law and the laws of other countries where we may store and process your information may offer different levels of protection for information than may be available in your country.

Changes to our Privacy Policy

We will continue to evaluate this policy against new technologies, business practices, changes in law, and our listeners’ needs, and may make changes to the policy accordingly. Please check this page periodically for updates.

Any material changes to this policy will be effective seven (7) calendar days following our posting of notice of the changes on the Service. These changes will be effective immediately for new users of the Service. Continued use of the Service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Contact Us

If you have any questions about this privacy policy, or the privacy practices of OnBoardU, contact us at hello @ OnBoardU.com, or write to us at Attn: User Support, Between Pixels DBA OnBoardU, 22 Trammell St SW Ste B, Marietta, GA 30064

OnBoardU
22 Trammell St SW, Ste B, Marietta GA 30064